Question 1

Is Vidfer safe to use?

Accepted Answer

Yes. Vidfer is built with clear rules for both buyers and sellers. All campaigns are reviewed by support, and every user goes through a basic check to keep things fair.

Question 2

Do I need to verify my email?

Accepted Answer

No. You can start using Vidfer right after signing up. There is no email verification or waiting period.

Question 3

How do payments work for buyers?

Accepted Answer

You choose a payment method when creating a campaign. After sending the payment, you upload a screenshot as proof. Support verifies it and your campaign goes live.

Question 4

What do sellers actually do?

Accepted Answer

Sellers watch campaign videos for a set amount of time. The timer tracks fair watching time, and after completion, they submit proof to get paid.

Question 5

How is task distribution handled?

Accepted Answer

Tasks are automatically assigned based on a fair rotation system. Sellers with the longest wait time get priority, ensuring everyone gets equal earning opportunities.

Question 6

How do I contact support?

Accepted Answer

You can open a support ticket from your dashboard. Our team will respond and help you with your issue.

Question 7

How long does campaign review take?

Accepted Answer

Support reviews usually take 24-48 hours. You will get a notification when your campaign is approved or if changes are needed.

Question 8

How long do withdrawals take?

Accepted Answer

Withdrawals are usually processed within 1-3 business days after you request them. Processing time depends on the payment method you choose.

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